Terms of Use
All artworks are shipped from the studio in London, UK. Prints are packaged in cardboard postal tubes and original artworks in cardboard boxes. I ship to the UK, Europe, US and Canada and the rest of the world via an insured shipping service. Shipping fees are calculated at checkout and involve high quality handling. Customers are responsible for duties and taxes. Returns are accepted within 14 days of receiving the artwork. In this case, please email hello@anastasya-martynova.com to arrange. Please ensure the artwork is packaged and sent back in its original condition - if the artwork is damaged in transit, the return shipping fee will be covered (photo evidence must be sent prior via email). If the artwork is not to a customer's liking, they are responsible for the return shipping fee and the return must be insured to the artwork's value.
Shipping & Returns
All artworks are shipped from the studio in London, UK. Prints are packaged in cardboard postal tubes and original artworks in cardboard boxes. I ship to the UK, Europe, US and Canada and the rest of the world via an insured shipping service. Shipping fees are calculated at checkout and involve high quality handling. Customers are responsible for duties and taxes. Returns are accepted within 14 days of receiving the artwork. In this case, please email hello@anastasya-martynova.com to arrange. Please ensure the artwork is packaged and sent back in its original condition - if the artwork is damaged in transit, the return shipping fee will be covered (photo evidence must be sent prior via email). If the artwork is not to a customer's liking, they are responsible for the return shipping fee and the return must be insured to the artwork's value.